Yorkshire Water delivers water, sewerage and environmental services to over five million people and 130,000 businesses. Yorkshire Water provides some of life’s most essential services to the people and businesses of Yorkshire, playing a key role in the region’s health, well-being and prosperity. The organization does this by supplying water and wastewater services and protecting essential infrastructure and the natural environment. Yorkshire Water supports the Sustainable Development Goals that the global community has formally adopted to define and drive towards sustainable development.
Yorkshire Water’s integrated thinking journey started around ten years ago. Senior management, the Board and the organizational culture have all provided strong support for this journey. Integrated thinking has enabled Yorkshire Water to expand its understanding of risk and value to drive more informed and sustainability-focused decision-making. Integrated thinking has also helped increase investor engagement on environmental, social and governance (ESG) issues and garner support from more ESG-focused investors. Embedding a multi-capital approach has helped to improve business resilience and create long-term value for the Yorkshire region’s environment, economy and society.
Read the case study in full and find out more about Yorkshire Water’s motivations, approach and success in achieving its strategy.
The <IR> Business Network’s Integrated Thinking & Strategy Group series of case studies examine how integrated thinking has been embedded within international organizations from diverse sectors. The interviews conducted with key stakeholders identifies each organization’s motivations, how integrated thinking has helped shape and deploy the organization’s strategy, and what the benefits have been.